Microsoft reduced workforce by 1000 from Sales Customer Services Report more details

Microsoft has reportedly laid off 1 thousand employees. This layoff was done last week. Most of the employees have been retrenched from the sales and customer service departments. Not only this, the company has closed its digital sales group and the customer service employees associated with it have been shown the door. Recently there was news that the company is going to lay off more than 10 thousand in 2023. The removal of these 1000 employees is said to be a part of that retrenchment.

Tech giant Microsoft has laid off a large number of employees. The company has reduced the workforce by 1000 people. Business Insider’s According, Microsoft has started the work of laying off 10 thousand people in a year, which is to be done in 2023. The company has started this by reducing the headcount by 1 thousand. It has closed its Digital Sales and Success Group. Its sales and customer service team has also been removed. Due to which the sales and customer service employees have been shown the way out of the company.

Media reports say that the company has also abolished the post of Customer Solution Manager. Some of these people have been shifted to another role, called Customer Success Account Management. The biggest impact has been on customer service employees. But engineers, project managers and marketing department employees have also been affected by this layoff.

Recently, reports had revealed that Microsoft has laid off 276 employees who were members of the customer service, support and sales team. On behalf of Microsoft, a spokesperson has said in a media statement that organization and workforce adjustment is a routine task of business management. In May, the company laid off 158 employees, mostly in Washington state. It is said that Microsoft had a workforce of 2 lakh 20 thousand people at the beginning of the year.